Effective date: January 15, 2024
Refund & Cancellation Policy
Projects (web/graphic)
Scope, milestones, and payment schedule are defined in proposals. Deposits are non-refundable once work begins. If canceled after a milestone approval, completed work to date is billable. Change requests may require a revised quote.
Digital business cards & QR codes
Generally non-refundable once delivered/activated, except where required by law or if we fail to meet the agreed specification.
Defects
We will fix confirmed material defects within a reasonable time.
Consumer rights
Mandatory consumer rights under applicable law are not limited.
Request a refund/cancellation
Email info@eporichoy.com with order details.